The benefits of online shopping are well-documented; it is convenient, quick and largely secure. The benefits of online shopping also extend to the various attractive offers and discounts that are given by the companies. The internet also offers a large choice for buyers to suit different tastes. Shoppers are no longer limited to products offered by local retailers because the vast majority of online retailers offer shipping to many different locations. This can make it easy for online shoppers to acquire hard to find items or items which are a regional specialty of a particular area. Consumers are therefore becoming used to a richer, faster, and more socially interactive shopping experience.
What they cannot do is try out products for fit, look, feel, appropriateness and ease of use before buying, or even benefit from the immediacy of collecting the item at time of purchase, which are the core benefits of buying in-store. Consumers today are now more comfortable buying products over the internet and more confident navigating online stores. Shoppers are increasingly able to find suitable the deals they want online.
Sales promotions are carried out with the main objective to increase the revenue through the website. These promotions are effectively performed to attract the attention of the targeted consumers of a company and product and the application thereof needs to accommodate the appropriate image these consumers will easily identify with.
Social interaction implies the opportunity to interact with a salesperson. Social position strongly influences individual preferences and tastes in popular culture. According to research, if we focus on the demographic characteristics of the in-home shopper, in general, the higher the level of education, income, and occupation of the head of the household, the more favourable the perception of non-store shopping.
Shoppers who avoid online shopping may not trust that it’s safe, are not confident about how to do it, and/or think it is inefficient. Or they may just enjoy the physical experience of shopping in a traditional brick-and-mortar store. At some sites you can now skip the frustration of doing battle in a dressing room with standardized sizes that don’t fit exactly, thanks to new shopping tools and technology that offer custom-tailoring of clothing online. And shoppers response to customization suggests these two retailers could be at the top of a trend.
Identity theft is one of the most frequent concerns that consumers have about shopping online. This is a very real concern because Identity theft can do some real damage to your credit store or financial situation. Identity theft appears to be the biggest concern.
The evolution of technology has had its impact on virtually every business or private aspect of our lives. From privacy to liability issues, the impact of technology on business is only limited to imagination. Security in general create an entirely new concern in addition to the traditional issues. The mere evolution of technology including the World Wide Web have created rather newly businesses which are subject to potential danger in terms of liability and for consumer in terms of privacy and data security.
Nevertheless the main topic of security is not new. It is rather a universal topic that concerns virtually everyone. Before the evolution of technology physical and employee access to hard collected data such as consumer credit card numbers were equally of great concern. Hence it is fair to say that the evolution of technology has simply added new issues. Consumers can shop online, by catalog or through call centers, and pay for their purchases at their bank, credit union, or bill pay portal, with the security and convenience of online banking.